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Provide exceptional customer service
you’ll be ready to start your career with the knowledge of an experienced firefighter in your back pocket
police officers
- Deputy Chief Billy Goldfeder
Hang this in your station and/or gym as a constant reminder
The Evolving Fireground: Research-Based Tactics Provide exceptional customer serviceDeputy Chief P. J. Norwood and Captain Sean Gray discuss how fireground strategy and tactics have evolved in light of fire research conducted around the world. They discuss the fire tetrahedron and how fuel, heat, and air all affect a fires growth or extinguishment. Gray and Norwood take the lessons learned from the research as well as their general knowledge of the fireground to illustrate safer and more effective ways to operate on the fireground.
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