What patients praise: Long-term users describe consistent fast shipping, well-packaged cold-pack delivery, and meaningful weight loss results including 10 pounds in the first month, and 4065 pound losses over several months The welcome packets educational content, including dosing guidance, dietary tips, and protein/water intake recommendations, is singled out as more helpful than competing platforms Accessible phone-based customer service is praised compared to email-only competitors The microdosing approach resonates strongly with patients who experienced side effects at standard doses elsewhere Common complaints: One reviewer received an expired vial of medication and reported difficulty obtaining a refund, with customer service deflecting to the pharmacy rather than resolving the issue directly Multiple reviewers describe provider communications that felt like AI-generated responses rather than genuine physician engagement FSA reimbursement disputes: EllieMD advertises FSA eligibility but provides only a letter of medical necessity rather than a full superbill or itemized receipt that some FSA administrators require Cancellation difficulty

Its got its negatives
You can resume daily activities immediately
Not a lot on decreased appetite or weight loss
Moini Jazani A, Nasimi Doost Azgomi H, Doost Azgomi N, A
Healthcare providers like pharmacists can help prevent these types of errors by ensuring that patients are properly counseled and educated on how to use their pen injector devices before administering them at home